Speak the Proper Words To Close Sales

It broke Doreen’s heart when her client told her he was disappointed with the job she did. No one likes to receive negative feedback and she was sure it was undeserved. She had done everything possible to please him. So she was surprised and baffled by his report. The Situation…

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Build Relationships to Close More Sales

Leigh offends people. She doesn’t mean to do so; in fact, she’s eager to cultivate business. However, her approach is alienating family and friends. In terms of direct sales, Leigh has joined the NFL – No Friends Left club. What went wrong? She's Smart An engineer by training, Leigh has…

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Because You Can Close, Doesn’t Mean You Should

Gloria faced a major decision. Did she want his business or not? Financially the answer was “yes.” Emotionally the answer was “maybe not.” For the last several weeks she and the prospect had been exchanging emails in which he outlined the situation that needed legal attention. The case had merit,…

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Leaving Money on the Table

Wherever Missy went, she left money on the table. She did this unconsciously, not realizing the dollar bills that wished to follow her home. It wasn’t that she was careless with her resources or that she had no interest in material goods. She just never realized how much a customer…

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Being Present to Make More Sales

With law degree in hand and years of consuming information, Alex was ready to tackle the business seminar on marketing. Entering the registration area, he barely made eye contact but his vocal chords were fully engaged. His outfit consisted of items he found at thrift stores and he was delighted…

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Be Pushy and Aggressive

“You’d be perfect for this business!” How many times had Tammy spoken these words or thought this idea? Too many to count. Now she heard herself exclaim once again to her high school friend that she would make an ideal partner in this home-based business. Days later she felt hurt…

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